Monitoring - A series of fixes have been implemented which seem to have resolved the issue. We will continue to monitor the platform's performance closely.
Dec 04, 2023 - 12:49 NZDT
Dec 04, 2023 - 12:49 NZDT
Update - Over the past week, we've implemented a series of fixes to address the performance issues. Since applying these fixes, there has been a significant reduction in incidents being reported. We will continue to closely monitor the platform's performance until the issue is fully resolved.
Nov 28, 2023 - 16:02 NZDT
Nov 28, 2023 - 16:02 NZDT
Identified - The issue has been identified and a fix has been implemented. No further incidents have been reported. We will monitor this closely.
Nov 24, 2023 - 16:49 NZDT
Nov 24, 2023 - 16:49 NZDT
Update - We are still investigating the cause of the intermittent outage. We will implement a fix as soon as we identify the source of the issue.
Nov 24, 2023 - 09:23 NZDT
Nov 24, 2023 - 09:23 NZDT
Update - We are continuing to investigate this issue.
Nov 23, 2023 - 18:57 NZDT
Nov 23, 2023 - 18:57 NZDT
Investigating - Some customers are experiencing intermittent platform access issues. We are working on a fix.
Nov 23, 2023 - 18:35 NZDT
Nov 23, 2023 - 18:35 NZDT
Cloud
?
Operational
Timeclocks
?
Operational
Payslips and Background Processes
?
Operational
Customer API
?
Operational
Mobile Application
?
Operational
Email and Reporting Services
?
Operational
Single Sign On
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.